Frequently Asked Questions
Q: How does Energy Rate Radar find the best energy deals?
A: We use an advanced tracking system that constantly scans and analyses energy prices throughout the UK. By assessing these rates in real time, we can identify the best deals available in each area.
Q: How often are the energy prices updated on your website?
A: Our system works around the clock, continuously updating energy prices. This ensures you have access to the most current deals at any given moment.
Q: If I switch energy providers through your service, who will contact me?
A: Only the energy company providing the best deal we've found for you will be in touch. We serve as the bridge between you and energy providers, ensuring a smooth and hassle-free process.
Q: Can I use Energy Rate Radar if I'm running a business?
A: Absolutely! Our services cater to both residential and business energy users. Just input the necessary details, and we'll find the best rates for your business's specific needs.
Q: Does it cost anything to use your service?
A: Our service is absolutely free for users. Our mission is to help you find the best energy deals without any hidden charges or fees.
Q: Do I need to sign up or provide personal details to use Energy Rate Radar?
A: While some basic information is needed for us to provide personalised energy deal suggestions, we respect your privacy and safeguard your data. We won't ask for any unnecessary details, and your information will never be sold to third parties.
Q: What should I do if I have a problem with the energy provider I switched to through your service?
A: Although we don't directly handle customer service for energy companies, we're here to help guide you. If you're facing issues, we recommend reaching out directly to the energy provider's customer service. If further assistance is needed, please get in touch with us and we'll do our best to support you.
